December 2024

This deliverable presents the results of two years of work on mapping the current IT-set up in CHARM and discussing our joint future vision with the main stakeholder groups. It describes how we applied the Higher Education Reference Model (HERM) to generate a shared understanding of the IT support of our CHARM Master’s programme “Global Challenges for Sustainability”.

In a Student Journey Map, we developed a comprehensive view of the entire student experience in the CHARM Master’s programme, from recruitment to graduation. In a FIT-GAP analysis, we mapped and evaluated the current IT set-up of the CHARM Master’s programme.

Furthermore, we developed and assessed four potential IT architecture scenarios were developed: 1. One University, 2. Best of Breed, 3. Limited/Pragmatic, and 4. Everyone contributes. Each of these address challenges of interoperability and scalability with varying levels of innovation, cost, and complexity.

This eventually led to the formulation of a checklist with a number of considerations to keep in mind during decision making processes about IT Architecture.